This Online Payment Processing Policy (“Policy”) is applicable to all online payment transactions for SastaRoom, a service operated by OmniSoftex Inc. (“OmniSoftex”). This Policy outlines the procedures and accepted practices for online payments made through SastaRoom’s chosen payment gateway, GoPayFast, for which OmniSoftex has received due approvals.
1. Company Affiliation
SastaRoom is a service provided by OmniSoftex Inc., which is an officially registered company with the authorization to conduct online transactions. SastaRoom operates under the auspices of OmniSoftex Inc. and is subject to its oversight and governance.
2. Payment Gateway Approval
OmniSoftex Inc. has obtained the necessary approvals from GoPayFast to utilize their services as a payment gateway for SastaRoom. This approval ensures that all transactions comply with the operational standards and security protocols established by GoPayFast.
3. Payment Methods
Customers can book and process payments utilizing a variety of payment methods supported by GoPayFast, including:
- Easypaisa
- JazzCash
- UPaisa
- Any bank account via direct bank transfer
- Debit and Credit Cards
4. One-Click Payment Process
SastaRoom provides a one-click payment feature, which allows for swift and hassle-free transactions, enhancing the user experience and streamlining the booking process.
5. Payment Security
5.1 SastaRoom, through its affiliation with OmniSoftex Inc., ensures that all online payment transactions are secured and encrypted to safeguard personal and financial information against unauthorized access.
5.2 GoPayFast is responsible for the security of the transaction process, and OmniSoftex Inc. ensures that all collaboration with GoPayFast adheres to the highest standards of data security and privacy.
6. Transaction Confirmation and Records
Upon completion of a successful transaction, customers will receive a confirmation notification. SastaRoom, managed by OmniSoftex Inc., maintains records of all transactions in compliance with applicable legal and regulatory requirements.
7. Transaction Issues and Customer Support
In the event of transaction issues or disputes, customers may contact SastaRoom’s customer service team, which operates under OmniSoftex Inc. Our support team is dedicated to resolving any payment processing concerns promptly and efficiently.
8. Refunds and Cancellations
SastaRoom follows a structured refund and cancellation policy. In accordance with this policy, refunds will be processed via the original payment method, subject to the terms approved by GoPayFast and OmniSoftex Inc.
9. Policy Modifications
OmniSoftex Inc. reserves the right to make changes to this Policy at any time. Any amendments will reflect advancements in payment security, operational changes, or updates in the agreement with GoPayFast.
10. Contact Information
For inquiries related to online payments and transactions, customers are encouraged to contact:
Customer Support Email: payment@omnisoftex.com
Customer Support Phone: +92 3099024199
Operating Hours: 10 : 00 AM to 06 : 00 PM